Legal
Refund Policy
Last updated: February 2026
Overview
We want you to be satisfied with OnlinePCTools. This policy applies to purchases made through our website. For refund requests, contact support@onlinepctools.com.
30-Day Money-Back Guarantee
You may request a full refund within 30 days of purchase if you are not satisfied with your paid plan. This applies to purchases made directly through the OnlinePCTools website. Refunds are not available for free-tier usage.
Try Before You Buy
We recommend using our free tier before upgrading. If you experience technical issues, our support team will work with you to resolve them before you consider a refund.
Refund Conditions
- Request is made within 30 days of the original purchase.
- Purchase was made through our official website or authorized reseller.
- Technical issues could not be resolved by support to your satisfaction.
When Refunds May Not Apply
- Requests made more than 30 days after purchase.
- Purchases through unauthorized third-party channels.
- If the tools were used successfully and you no longer need the plan.
How to Request a Refund
Email support@onlinepctools.com with subject Refund Request and your purchase email and order reference. We will process eligible refunds to the original payment method within a few business days after approval.
Contact
Use our contact page or email support@onlinepctools.com.